| 1 | Complaint Number: 10234584 | Incident Date: May 15, 2008 | Date Added to File: July 16, 2008 |
Description of the Complaint:
Windshield wiper streaking problem: i purchased a new 2008 volkswagen jetta se on may 6, 2008. The first rain the car was driven in (within two weeks of purchase) the driver side windshield wiper was leaving a streak approximately three inches wide at eye level of the driver. The vehicle has been returned for dealership service on numerous occasions. The volkswagen service department replaced the driver side wiper blade twice and the wiper arm. This has not corrected the streak issue. The service department indicates the streak is indicative of all 2008 jettas and there is nothing that can be done to remedy the problem. I have contacted volkswagen customer care. They advised me they accept the dealerships assessment of the streaking problem and i will have to live with the problem. While driving in rain, light or heavy, the streak is present and presents a vision obstruction for the driver. I believe this is a valid safety issue that should be addressed further by volkswagen. Thanks for your consideration in this matter.Details |
| 2 | Complaint Number: 10233657 | Incident Date: June 30, 2008 | Date Added to File: July 9, 2008 |
Description of the Complaint:
The front defrost system does not work. There appears to be a secret formula need to get the defrost system to defrost the front windshield. I have made several complaints to the dealer and was informed that only 1 other person had complained of this issue. This is a very dangerous defect. Normally i'm driving through a storm, the windshield fogs up and i can't see. I end up pulling over to the side of the road wherever i can.Details |
| 3 | Complaint Number: 10221509 | Incident Date: March 14, 2008 | Date Added to File: March 17, 2008 |
Description of the Complaint:
Contact owns a 2008 volkswagen jetta. Two and a half months after purchasing the vehicle, he observed a blister on the front driver side tire. The dealer advised him that he has to purchase a new tire since there was no warranty on the tire and to contact bridgestone for assistance. They also informed him that they do not guarantee the original equipment. The dot, tire pressure and size were not available. The current and failure mileages were 1800. Updated 4/29/08Details |
| 4 | Complaint Number: 10220180 | Incident Date: March 5, 2008 | Date Added to File: March 5, 2008 |
Description of the Complaint:
The contact owns a 2008 volkswagen jetta. While driving 15 mph, the brakes jerked when the pedal was depressed. The driver's foot was knocked off the brake pedal. The driver attempted a second time to apply the brakes, but the vehicle would not stop and crashed into the preceding vehicle. The vehicle has not yet been inspected by the dealer. The purchase date was unknown. The current and failure mileages were 7,300.Details |
