| 1 | Complaint Number: 10234901 | Incident Date: July 1, 2008 | Date Added to File: July 19, 2008 |
Description of the Complaint: Came to a complete stop on a neighborhood street to allow a car out of their driveway. My 2008 toyota highlander highlander hybrid (with 8000 miles) made a hissing or whistling type sound and just accelerated. ( i was at a stop) we went about 150 ft (according to the insurance investigator) and went right into a tree. I was released from the hospital that evening but my passenger is severely injured. My ins investigator suggest i ask you if there are any other circumstances like this.?? the truck is totaled. My investigator wants to get a court order to have the "black box" released that gathers information.Details |
| 2 | Complaint Number: 10226336 | Incident Date: April 30, 2008 | Date Added to File: April 30, 2008 |
Description of the Complaint: The contact owns a 2008 toyota highlander hybrid. The contact purchased his vehicle fifteen days ago. The windshield remains fogged. While driving 25 mph, the windshield cracked when he activated the defogger. The contact called the dealer and they stated that the windshield had to be repaired by the insurance company. The dealer would not make the repair for free. The failure mileage was 2,500.Details |