Consumer Complaint >> 2008 >> NISSAN >> ROGUE

2008 NISSAN ROGUE Consumer Complaint

1Complaint Number: 10236672Incident Date: July 1, 2008Date Added to File: August 1, 2008
Description of the Complaint:
Low-speed rubbery grinding/rattle from front end/transmission. Dealer replaced half-shaft, but did not resolve. Dealer said transmission replacement is necessary, but problem would likely recur as nissan has not resolved the problem. Advised to wait until manufacturer can figure out the problem.

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2Complaint Number: 10235476Incident Date: July 23, 2008Date Added to File: July 23, 2008
Description of the Complaint:
Abnormal loose/grinding sounds from automatic cvt transmission. Improper shifting on downsloping roads, revving at high rates and not associated with road speed.

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3Complaint Number: 10235427Incident Date: April 15, 2008Date Added to File: July 23, 2008
Description of the Complaint:
Shortly after purchasing a 2008 nissan rogue sl awd, i began experiencing a grinding, rattling noise coming from which i now know is the cvt transmission. Started at less than 3000 miles, very faint and inconsistent but becoming much louder, more consistent and unmistakable. After the third trip to my dealer about this noise and several other issues i am having with my 5 month old vehicle including a major water leak, they finally got on the phone to nissan usa. The service manager advised me that nissan is aware of this transmission "issue", they are working on a fix, there have been many transmissions replaced but that is not correcting the problem. I was told to sit tight and wait for nissan to come up with a resolution. I was told that the vehicle is safe to drive because there have been no reported failures from this issue. My problem is, which rogue owner with this problem (and it seems like there are many) is going to be the first one to have a transmission failure at highway speeds? i currently have less than 5,000 miles on my rogue and don't trust it.

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4Complaint Number: 10234943Incident Date: July 17, 2008Date Added to File: July 19, 2008
Description of the Complaint:
I have a 2008 nissan rogue (all wheel drive). It has a loud noise (grinding/clunking) sound at slow speed. I'm told by the dealer that they have another one that is doing the same and they don't have an answer. Nissan states that they are looking into it, don't know what it is, but that the vehicle is safe to drive..... If they don't know what it is how can they say that it's safe to drive? to me it sounds like it's either the transmission or transfer case.

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5Complaint Number: 10234737Incident Date: June 6, 2008Date Added to File: July 17, 2008
Description of the Complaint:
I have a transmission rattle/clanking noise which is fairly constant in the car, except at high acceleration. I have complained numerous times to nissan about the problem, but nissan is currently considering this sound normal. It has been getting worse, and i am concerned about a transmission failure, which could cause an accident.

Details

6Complaint Number: 10234693Incident Date: May 26, 2008Date Added to File: July 17, 2008
Description of the Complaint:
Issues since may 2008. Purchased new 08 nissan rogue sl awd. Have had transmission problems including, lunging forward, rattling noises, jerking acceleration, and vibration on acceleration. Continuous problems started under 35mph and now are present at highway speeds. Nissan claims its might be normal and that there may be no solution to a problem they cant figure out. Additionally they say it will not cause harm, however, if they do not know what it is, how can they say that?

Details

7Complaint Number: 10234672Incident Date: April 3, 2008Date Added to File: July 17, 2008
Description of the Complaint:
Within 1 month of taking delivery of a 2008 nissan rogue sl awd, we started hearing a faint rattle that was intermittent from the front end at approx. 1000 mi. When the noise became more regular and louder, took it to nissan to have them check it out. Tech's heard the noise on 2nd trip there, but said nissan was aware of a problem but there was no fix as of yet and will let us know when there was a fix. Two months later, no word from the dealer, we took it to another dealer and was told there they had experienced it and replaced a transmission for another rogue. They kept it for nearly 3 weeks and only replaced a transfer case--it turns out the transfer case only echoed the noise from the cvt/transmission. Was told by the dealer that nissan requested them to return the car back to us with so-called added comfort that "it is safe to drive until they find a fix because there haven't been any reported failures". Noise is still there, and seems even louder than before. "rattle noise" is heard when foot is lifted off gas pedal at slow speeds below 35-40 mph. Current mileage: 6350.

Details

8Complaint Number: 10234359Incident Date: May 5, 2008Date Added to File: July 15, 2008
Description of the Complaint:
Issues since 5/5/8 just after purchasing new 08 nissan rogue sl awd transmission failure/lunging forward, rattling noises, missing during acceleration, and sever vibration on acceleration. Continuous problems under 35mph. Nissan claims its normal and will not replace transmission until it completely fails.

Details

9Complaint Number: 10234033Incident Date: June 10, 2008Date Added to File: July 11, 2008
Description of the Complaint:
I purchased a new 2008 nissan rogue sl awd in march of 08. It has 3100 miles on it. About a month ago i started hearing a rattle coming from what sounded like under the front of the car. I brought it into the dealer, they stated they could not hear anything on the test drive. As days went by the noise got louder. I brought it back again, this time i went with the tech. He heard it. After hours of looking at the car they decided, they needed to keep the car for a day or two to diagnose the issue. I got a rental and they had it for a day and a half. I started reading up on this on rogue forums and the are 100's over people having this same problem. Svc mgr told me the problem was a problem with the transmission tnat nissan usa was aware of, and they were going to replace it. They thought the car was safe to drive since there had not been reported failures. So, they gave me the car back while i waited for the new tranny. A week later after not hearing from the dealer, i called and was told, as it turns out they were not going to replace the tranny because it has been done in other rogues and not fixed the issue. He stated, there is no fix, but nissan is working on the problem. When i voiced my concerns over the possibility of a failure on a highway at high speeds, he said..Well there haven't been any yet!! as i stated there are many many rogue owners with this problem. Something has to be done to force nissans hand. Please help before there is a failure and someone is seriously injured or even killed.

Details

10Complaint Number: 10230496Incident Date: March 27, 2008Date Added to File: June 10, 2008
Description of the Complaint:
Glass from moonroof exploded/shattered to pieces while driving. Temperature was 50 degrees, speed of 60 mph, nothing hit the glass to cause it to break. Took delivery of the car 1 week prior to incident. Dealer replaced glass and said it was defective.

Details

11Complaint Number: 10229217Incident Date: May 15, 2008Date Added to File: May 29, 2008
Description of the Complaint:
The contact owns a 2008 nissan rogue. While driving between 20-45 mph, the contact heard a knocking sound coming from the vehicle. The dealer stated that the transmission needed to be replaced. There were no warning indicators prior to the failure. She is in the process of having the vehicle repaired. The failure and current mileages were 1,968.

Details

12Complaint Number: 10225755Incident Date: April 25, 2008Date Added to File: April 25, 2008
Description of the Complaint:
My band new 2008 rogue was hit by another car. My car was not moving and the other car backed into my car going about 5 miles per hour. My bumper was completing dented inward on the passenger side. My headlight also needs to be replaced. This is the second time my new car has been in an accident for a minor fender bender for a long period of time.

Details

13Complaint Number: 10225750Incident Date: December 31, 2007Date Added to File: April 25, 2008
Description of the Complaint:
Got into a car accident going less than 30 miles per hour. Cause over $6,000 worth of damage. The car was in the shop for over 2 months; waiting on parts for a band new car currently in mass production. Had to replace both air bags, both driver and passenger seat belt, bumper, head lights and most of the front of the car.

Details

14Complaint Number: 10215591Incident Date: December 11, 2007Date Added to File: January 21, 2008
Description of the Complaint:
Car without warning lost drive and forward speed on highway. The vehicle was a safety concern because it could have been rear ended from car behind. Car leaked transmission fluid ( hazard material on street ) . Replaced transmission and transfer case. Axle seal was damaged at time of assembly and lost all fluid at 1200 miles. Car had bucked 3 times before.

Details

15Complaint Number: 10213106Incident Date: December 17, 2007Date Added to File: December 28, 2007
Description of the Complaint:
With approximately 500 miles on my new 2008 nissan rogue, the passenger air bag light starting flashing. It was determined on december 26, 2007 that i needed an airbag control module. The part is out of stock and is on back order. Current estimated release date of the replacement part is january 4, 2008. In the interim, my car is just sitting in the dealers service lot awaiting repair. I have been unable to use my car, other than drive it back to the nissan dealer since december 17, 2007.

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16Complaint Number: 10210770Incident Date: November 1, 2007Date Added to File: December 4, 2007
Description of the Complaint:
Air bags:on-off switch assembly passenger airbag turns off when passenger is seated; indicator light illuminates at highway speeds.

Details

17Complaint Number: 10208755Incident Date: November 12, 2007Date Added to File: November 13, 2007
Description of the Complaint:
Vehicle is an 2008 rogue not in your database. I used an altima for processing passenger airbag randomly turning itself off when female adult of 110 pounds is properly seated and buckled. Happens intermittently and system tests at dealership are not revealing faulty sensors.

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