| 1 | Complaint Number: 10234639 | Incident Date: October 1, 2007 | Date Added to File: July 17, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai veracruz. The low beam headlights are too low and do not illuminate the street, which cause hazardous driving conditions at night. When the contact activates the bright headlights, they do not illuminate the road, but shine upwards instead. He spoke to the dealer numerous times and they stated that nothing was wrong with the vehicle. They stated that the lights were issued to hyundai's standards and requirements. The current and failure mileages were 14,000.Details |
| 2 | Complaint Number: 10233331 | Incident Date: June 3, 2008 | Date Added to File: July 7, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai veracruz. The contact took the vehicle to the dealer on two different occasions for the same failure. She believed that the accelerator pedal was stuck and caused unwanted acceleration. The contact also believed that the vehicle was not shifting properly. Occasionally, the vehicle would get caught at a certain speed, and would not accelerate at the appropriate time. The engine would not rev, but continued to hesitate. The first time the vehicle was taken to the dealer, they stated that they could not find any failures with the vehicle. Two months later, she brought the vehicle back to the dealer because she smelled gasoline in the vehicle; however, there were no signs of a leakage. The dealer was unable to find any failures with the vehicle for the second time. On july 3, 2008, while parking the vehicle at 2 mph, the contact shifted into reverse and began to back up. Suddenly, the vehicle jumped into gear, surged forward, and crashed into two parked vehicles. She attempted to engage the brakes, but they failed. The crash damaged all three vehicles involved, as well as the landscaping. A police report was filed. The vehicle was towed to her residence, where it is currently located. The failure mileage was 2,500 and current mileage was 8,819.Details |
| 3 | Complaint Number: 10223019 | Incident Date: March 5, 2008 | Date Added to File: April 1, 2008 |
Description of the Complaint:
2008 hyundai entourage gls: rear passenger door appears to open while vehicle is in transit. Door open indicator, alarms and lights go on to indicate opened door. Opening and closing door gets alarms to go off. Initial instance was confirmed by dealership to be caused by broken cable and cracked module.Details |
| 4 | Complaint Number: 10222424 | Incident Date: March 5, 2008 | Date Added to File: March 26, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai entourage (na). While driving 20 mph, the rear passenger side power door opens on its own. The dealer replaced the vehicle with a new one. The failure recurred on the second vehicle. The vehicle is currently at the dealer for diagnosis. The current and failure mileages were 50.Details |
| 5 | Complaint Number: 10219924 | Incident Date: March 3, 2008 | Date Added to File: March 3, 2008 |
Description of the Complaint:
2008 hyundai veracruz limited. Just picked it up on friday. Prior to my purchase i read in an on-line hyundai forum that the proximity key fob that is used to arm/disarm the vehicle, lock/unlock all doors, and open/close the liftgate has an issue that causes the liftgate to open by itself even tough the doors are locked. I went outside today to find my liftgate open . The key fob was in my pants pocket. I would like hyundai to investigate a re-design.Details |
