| 1 | Complaint Number: 10236465 | Incident Date: June 30, 2008 | Date Added to File: July 30, 2008 |
Description of the Complaint:
My 2008 hyundai sonata was affected by the airbag sensor recall. I took it in to the dealership where i bought the car to have it repaired. My car was in the shop for 3 days and it was returned to me but the airbag sensor problem still persisted inconsistently. I am a 120lb adult and the airbag sensor does not recognize me as a passenger when i sit in the seat. I have taken the car back 10+ times trying to get this problem fixed and ultimately they gave me a brand new passenger seat because they could not figure out what was wrong with mine. Unfortunately the problem is still continuing even with this brand new seat. I am scheduled to take the car back in to the shop next week and am hoping they will get to the bottom of this fiasco soon. I have been dealing with this for a month now.Details |
| 2 | Complaint Number: 10236112 | Incident Date: February 15, 2008 | Date Added to File: July 28, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. Intermittently, when the contact's 106 pound wife is seated in the front passenger seat, the air bag light dims and then illuminates again, as if no one is in the seat. This incident has occurred three separate times. The vehicle has been taken to the dealer twice, but with no resolution. The vehicle was repaired according to nhtsa campaign id number 08v161000 (air bags); however, the failure persists. The current mileage was 7,400 and failure mileage was 100.Details |
| 3 | Complaint Number: 10235799 | Incident Date: February 23, 2008 | Date Added to File: July 25, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. The contact stated that when his wife, who weighs 120 lbs., occupies the front passenger seat, the air bag indicator displays that the air bag is off. As a result, the passenger side front air bag may not inflate in the event of a crash and the occupant in the passenger seat could be injured. The contact called the dealer and manufacturer on numerous occasions and was informed that his vin was not included in nhtsa campaign id number 08v161000 (air bags). Hyundai would not assume responsibility for the repair costs. The vehicle has not been repaired. The failure mileage was 6,000 and current mileage was 6,500.Details |
| 4 | Complaint Number: 10234696 | Incident Date: July 17, 2008 | Date Added to File: July 17, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. The contact received a safety recall notice for nhtsa campaign id number 008v161000 (air bags). He was informed that they would not inspect the vehicle or schedule an appointment unless his wife came with him to sit in the passenger seat. The contact spoke with the hyundai customer assistance center and they agreed that his wife had to be present. He stated that the air bag failure was intermittent. The current and failure mileages were 2,700.Details |
| 5 | Complaint Number: 10233041 | Incident Date: June 10, 2008 | Date Added to File: July 2, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. While driving approximately 65 mph, the contact heard a very loud clicking noise coming from the vehicle. She approached a traffic light and proceeding through it by depressing the accelerator pedal. The vehicle hesitated severely and was pulled off the road. The occupants exited the vehicle. The contact opened the hood and noticed flames. The fire spread to the roof and the interior front end of the vehicle. There were no warning indicators illuminated on the instrument panel prior to the failure. The police and fire departments were called to the scene. The fire department representative stated that the failure was caused by an electrical breakdown. The passenger was injured and transported to the hospital by an ambulance. The insurance company has not yet determined if the vehicle was destroyed. The failure and current mileages were 15,000.Details |
| 6 | Complaint Number: 10226048 | Incident Date: November 24, 2007 | Date Added to File: April 29, 2008 |
Description of the Complaint:
Power train:automatic transmission:torque converter.Details |
| 7 | Complaint Number: 10217807 | Incident Date: November 4, 2007 | Date Added to File: February 12, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. The front passenger side air bag light illuminated intermittently. The air bag light indicated that the air bag was deactivated. The dealer stated that the passenger may not weigh enough to activate the air bag feature. The contact's wife is the only passenger that sits in the passenger seat and she weighs 135 lbs. The vin was verified, but appears to be invalid. The engine size was unknown. The failure mileage was 10 and current mileage was 2,600. Updated 03/04/08. The consumer stated the vehicle vibrates at the speed of 40 to 45 miles per hour. Updated 03/04/08Details |
| 8 | Complaint Number: 10217127 | Incident Date: December 24, 2007 | Date Added to File: February 6, 2008 |
Description of the Complaint:
The contact owns a 2008 hyundai sonata. When a passenger is seated in the passenger seat, the air bag light dimmed. The passenger weighed 105 lbs. The dealer stated that the air bag remains off because of the weight of the passenger. While driving 40 mph, the vehicle shook and made a noise. The dealer stated that the failure was caused by a torque converter shutter that was causing the transmission to shift into overdrive. No repairs were made because the dealer stated that the failure was a fuel economy feature and the repair was not allowed. While driving 50 mph, the contact heard a lot of wind noise. The failure mileage was 186 and current mileage was 1,900.Details |
| 9 | Complaint Number: 10213310 | Incident Date: November 5, 2007 | Date Added to File: December 31, 2007 |
Description of the Complaint:
The airbag light does not go off when a lighter weight passenger is in the front passenger seat which we find very unsafe for our passengers. The weight it should register to go off as we understood is a body being over 85 lbs., but there seems to be no rhyme or reason as to when it stays on or goes off to make the passenger safer. Many drivers are light weight as are many passengers and this should be fixed for safety. Occasionally when restarting the car, the light suddenly goes off and sets the airbag ready for use if needed, but it is very annoying to restart your car several times and a waste of gas. After several restarts and hoping, the light sometimes never goes out. This is with the same light weight passenger so it does not make sense. Also the automatic headlights come on much later than dusk and therefore make unsafe driving conditions if the driver thinks they have come on and yet they are delayed much longer than normal. Paying for this feature just to not have them come on in time for dusk makes for buyer dissatisfaction among the feeling of being unsafely driving with out lights at dusk.Details |
| 10 | Complaint Number: 10212615 | Incident Date: December 22, 2007 | Date Added to File: December 23, 2007 |
Description of the Complaint:
The passenger airbag off light remains on even when an adult is seated in the passenger seat. Sometimes the condition can be cleared by restarting the vehicle but other times the condition remains the same. Adjusting the seating position and seat location do not seem to affect the problem at all.Details |
| 11 | Complaint Number: 10209742 | Incident Date: November 21, 2007 | Date Added to File: November 23, 2007 |
Description of the Complaint:
The front passenger airbag light comes on when a passenger who weighs over 115 lbs is seated in the seat. The light states the airbag is off. This is definitely a serious safety issue because if the airbag is off it will not deplore if there is an accident. Therefore with the exception of the seatbelt, there is no other safety feature in case of an accident. The car was purchased under the assumption there were front and side airbags which apparently will not be the case because of some sort of defect in the sensor for the passenger seat. This is intermittent but nonetheless is not a chance i should have to take with my passengers. This needs to be addressed and fixed immediately or my money should be refunded so i can purchase another vehicle with reliable safety features. The fact that this vehicle is rated 5 stars in safety features needs to be reevaluated.Details |
| 12 | Complaint Number: 10209390 | Incident Date: August 14, 2007 | Date Added to File: November 19, 2007 |
Description of the Complaint:
My 2008 hyundai sonata passenger air bag system remains off when passenger is in seat. I have taken car to dealer numerous times and hyundai still has not fixed the problem. I have asked for information showing weight restraints or limits of system with no answers. I feel this is a major safety concern.Details |
