| 1 | Complaint Number: 10236427 | Incident Date: July 30, 2008 | Date Added to File: July 30, 2008 |
Description of the Complaint: The hush panel under the instrument panel has started to droop, causing it to come in contact with the top of my shoe when i move my foot from the accelerator pedal to the brake pedal. The hush panel was not designed with enough retaining clips to avoid this interference.Details |
| 2 | Complaint Number: 10234515 | Incident Date: May 3, 2008 | Date Added to File: July 16, 2008 |
Description of the Complaint: Purchased 4th honda civic this year. Love them! however i also (after i got home with the car) noticed how uncomfortable the head rest was. I also had some neck strain after i got to work because of the position it put my head and neck in. I was unable to drive it for long distances so my husband made a minor adjustment to the head rest. Now it is perfect. I hope they will correct this in future hondas.Details |
| 3 | Complaint Number: 10233874 | Incident Date: July 4, 2008 | Date Added to File: July 11, 2008 |
Description of the Complaint: The contact owns a 2008 honda civic. While driving 35 mph, the contact heard a howling noise coming from the front end of the vehicle. He took the vehicle to the tire shop to have the tires rotated, which did not remedy the issue. The contact went to the dealer and they test drove the vehicle. The dealer stated that the wheel bearing was defective and failed. The wheel bearing was replaced on the passenger side; however, the contact was informed that the wheel bearing on the driver side was also defective and needed to be replaced. The dealer ordered the second bearing for the driver's side repair. The manufacturer had not been notified. The current mileage was approximately 5,900 and failure mileage was approximately 5,700. Updated 07/29/08 updated 07/29/08Details |
| 4 | Complaint Number: 10231478 | Incident Date: June 14, 2008 | Date Added to File: June 18, 2008 |
Description of the Complaint: I took my 2008 honda civic into the dealer because the air conditioning wasn't working. They said it wasn't working because there was a hole in the ac condenser and that this wasn't covered by warranty. They indicated that this was a problem with hondas but that this design defect wasn't covered by warranty. They could not guarantee that this would not happen again and again due to the defect but that it would not be covered under warranty. This would seem to me to be a good reason for a recall to fix the design problem if the ac unit is so vulnerable to puncture given its location and lack of protection from road debris.Details |
| 5 | Complaint Number: 10230886 | Incident Date: March 15, 2008 | Date Added to File: June 12, 2008 |
Description of the Complaint: Bought car 12-31-07 bad rear tire wear causing horrible shaking at byway speeds very dangerous in 3-15-08 replaced rear tires and control arms 6-12-08 same problem occurring again dealer to replace rear control arms and all 4 tires.Details |
| 6 | Complaint Number: 10229410 | Incident Date: May 31, 2008 | Date Added to File: May 31, 2008 |
Description of the Complaint: Had tired rotated in may 2008 and after rotation steering started shaking from sided to side. Firestone/bridgestone dealer told me that the tires were damaged because of a camber problem in the rear of my 2008 honda civic. Was not told of this problem with my car when i had it to the dealer earlier that morning.Details |
| 7 | Complaint Number: 10226016 | Incident Date: March 1, 2008 | Date Added to File: April 29, 2008 |
Description of the Complaint: Uneven tire wear and noise on rear of 2008 honda civic hybrid.Details |
| 8 | Complaint Number: 10225955 | Incident Date: March 20, 2008 | Date Added to File: April 28, 2008 |
Description of the Complaint: The car intermittently does not stop causing it to proceed into intersections. The brakes do not hold the car from being pulled into traffic. Rammed car on exit ramp causing $4,500.00 damage.Details |
| 9 | Complaint Number: 10225760 | Incident Date: April 25, 2008 | Date Added to File: April 25, 2008 |
Description of the Complaint: I purchased a 2008 honda civic on april 16, 2008. I have heard a rattling in the seat belt tensioner since i first got the car. I brought it to the dealership today and they told me that the honda tech line said it couldn't be fixed. They said they drove two other like vehicles and it made the same noise. I would like to have the seatbelt tensioner replaced - i am fearful that the belt will malfunction and is not safe - it is rattling for a reason and i think there is a design flaw if other cars of same make and model are doing it too.Details |
| 10 | Complaint Number: 10225261 | Incident Date: April 14, 2008 | Date Added to File: April 21, 2008 |
Description of the Complaint: The contact owns a 2008 honda civic hybrid. While accelerating from a stop, the vehicle began to shake until it reached at least 20 mph. The vehicle has not been diagnosed by the dealer. The current mileage was 730 and failure mileage was 600. Updated 05/19/08 the consumer stated the shake feels as though the clutch is being released too fast, however the vehicle has an automatic transmission. UpdatedDetails |
| 11 | Complaint Number: 10224700 | Incident Date: February 27, 2008 | Date Added to File: April 16, 2008 |
Description of the Complaint: The contact owns a 2008 honda civic. While driving 20 mph, the vehicle became difficult to turn and the contact heard a squeaking sound underneath the hood. The vehicle was taken to the dealer several times for service, but the failure still persists. The current mileage was 5,200 and failure mileage was 3,000.Details |
| 12 | Complaint Number: 10224271 | Incident Date: March 28, 2008 | Date Added to File: April 12, 2008 |
Description of the Complaint: My 2007 honda civic ran over a piece of tire from a truck. It passed under the car and bent the rear most bracket holding the handbrake cable. It applied the rear brakes causing the vehicle to become difficult to control. The rear brakes overheated and the rear brakes required a major service to restore it to roadworthiness. We contacted honda, they opened a case number but refused to accept there was a design problem and left the resolution to me. I believe this could lead to a nasty accident if the rear wheel brakes locked up and i think the design change required would be simple. If the rear bracket was moved up 1 to 2" i think the problem would be solved. I suggested this the honda but my suggestion was ignored citing they didn't see this problem show up elsewhere.Details |
| 13 | Complaint Number: 10224306 | Incident Date: April 12, 2008 | Date Added to File: April 12, 2008 |
Description of the Complaint: This will elaborate on recent complaint of same incident. Although tire pressure was equalized while cold to manufacturer's specifications: 32 p.S.I., and alignment was not an issue, car wandered on highway. In order to restore proper handling, lug nuts were retorqued. While being retorqued to manufacturer's specifications, i.E., 80 ft. Lbs., lug nut stud on driver's side rear tire (hub) snapped/sheared off. This week car will be taken to independent shop to replace stud, check out other studs for imminent failure and replace other defective studs, if any.Details |
| 14 | Complaint Number: 10224305 | Incident Date: April 12, 2008 | Date Added to File: April 12, 2008 |
Description of the Complaint: While being torqued to manufacturer's specifications, i.E., 80 ft. Lbs., lug nut stud on driver's side rear tire (hub) snapped off. Happened today. This week car will be taken to independent shop to replace stud, check out other studs for imminent failure and replace other defective studs, if any.Details |
| 15 | Complaint Number: 10223351 | Incident Date: April 4, 2008 | Date Added to File: April 4, 2008 |
Description of the Complaint: My 2007 honda civic hybrid has a damaged a/c condenser. According to the dealership a pebble punctured the condenser while driving, so all the freon leaked out and my ac doesn't work. The cost to repair it is $582. I went online and "goggled" this problem and found it has happened to many honda cars and has to do with the placement of the condenser and the fact that honda does nothing to protect or shield it from damage. I want my $582 back!Details |
| 16 | Complaint Number: 10220868 | Incident Date: March 11, 2008 | Date Added to File: March 12, 2008 |
Description of the Complaint: The contact owns a 2008 honda civic. The bumper is hanging from the vehicle. The inspector from the honda dealer stated that the undercarriage of the vehicle was scraped. He believes the failure occurred when the vehicle came off of the delivery truck. The dealer stated that they never inspected the vehicle and the bumper failure was her fault. The current mileage was 900 and failure mileage was 137.Details |
| 17 | Complaint Number: 10214068 | Incident Date: December 28, 2007 | Date Added to File: January 7, 2008 |
Description of the Complaint: The contact owns a 2008 honda civic. The contact stated that the head rest is very uncomfortable and causes neck pain. She is only 5'1 and the head rest does not accommodate her height. The vehicle was test driven; however, she did not experience the full affect until after she brought the vehicle home. The head rest is tilted forward and cone shaped. Honda stated that there have only been three complaints for this feature. The dealer stated that the shape of the head rest was to prevent whiplash in the event of a crash. The dealer also stated that there was no way to upgrade or adjust the head rest for safety purposes due to liability. The contact stated that the dealer would not take the vehicle back or make any repairs whatsoever. The only deal that the dealer offered was to give her an upgrade of the civic for $10,000 more of what her vehicle was worth. They then offered her a 2008 honda accord that was $6,500 more due to the addendum. The dealer finally offered her a 2007 demo vehicle for $3,000 more. The contact felt that her intelligence was being insulted. The failure mileage was 5 and current mileage was 250. Updated 01-29-08.Details |
| 18 | Complaint Number: 10212494 | Incident Date: December 18, 2007 | Date Added to File: December 21, 2007 |
Description of the Complaint: Dec 18, 2007 driving 2008 honda civic lx approx 73 mph on interstate with cruise control engaged. Passenger unbuckled seat belt to reach for item in back seat. Seat belt disconnect beep sound, and vehicle suddenly began accelerating until cruise control manually canceled as result. After passenger rebuckled, we attempted to replicate following same steps--with same results. Thereafter, tried to replicate two or three times, but unable to replicate--i.E., no acceleration.Details |
| 19 | Complaint Number: 10209749 | Incident Date: November 15, 2007 | Date Added to File: November 23, 2007 |
Description of the Complaint: My 2008 honda civic si drive-by-wire throttle keeps the accelerator pedal depressed for a couple of seconds after the accelerator pedal was released. This has caused two near crashes in the first week that i owned the vehicle. I now keep the car parked in the garage due to safety concerns. Honda has refused to address this issue for the thousands of civic si owners. The honda civic si's should be recalled as soon as possible.Details |