| 1 | Complaint Number: 10228763 | Incident Date: March 31, 2008 | Date Added to File: May 23, 2008 |
Description of the Complaint:
The contact owns a 2008 ford explorer. The contact stated that the brakes failed on seven occasions. The brake pedal would make a clicking sound. The dealer inspected the vehicle twice however they were unable to diagnose the failure. There were no deaths, injuries or police report. The current mileage was 10,800 and failure mileage was 7,000.Details |
| 2 | Complaint Number: 10224437 | Incident Date: April 13, 2008 | Date Added to File: April 14, 2008 |
Description of the Complaint:
The gear shift lever broke away from the steering column when i tried to put it in park from drive. It snapped at the base connecting to the column.Details |
| 3 | Complaint Number: 10211015 | Incident Date: November 7, 2007 | Date Added to File: December 6, 2007 |
Description of the Complaint:
The contact owns a 2008 ford explorer. While driving with the high beams activated, the lights illuminated at an angle. The contact stated that there is no setting on the vehicle to adjust the lights horizontally. The dealer and manufacturer stated that nothing could be done other than adjust the vertical setting, which is not the cause of the failure. The vin was invalid and the engine size was unknown. The failure mileage was 93 and current mileage was 1,100.Details |
| 4 | Complaint Number: 10210793 | Incident Date: November 15, 2007 | Date Added to File: December 4, 2007 |
Description of the Complaint:
The contact owns a 2008 ford explorer. While driving at any speed, the headlights were shining sideways instead of forward. The failure resulted in poor lighting. The dealer is aware of the failure. The vin was unknown. The current mileage was 1,030 and failure mileage was 120. The consumer stated the was very low intensity when the high beams were on. Updated 12/31/07Details |
