Consumer Complaint >> 2008 >> CHEVROLET >> IMPALA

2008 CHEVROLET IMPALA Consumer Complaint

1Complaint Number: 10235680Incident Date: July 14, 2008Date Added to File: July 24, 2008
Description of the Complaint:
I was driving through a low area in the street that had a puddle of water to drive through. I was going to turn right and the steering wheel would not turn and then all at once it did turn. I did not have any more water to run through until about a month later in a hard rain and it did it again. This was also when i wanted to make a right turn. This all happened in lakeland fl. I contacted bill heard chevrolet in plant city fl and made an appointment. They checked it out and said they could not make it do that but they ordered parts ( a new belt) and installed a few days later. Another rain storm and it did the same thing only this time the instrument panel lights all come on for about a 1/2 minute. I reported this to the dealer and they said bring it back in a they would check out and replace the tensioner. I was driving back to michigan and i was at the georgia and tennessee state line in a rainstorm and it locked up again. I contacted cliff anschuetz in alpena mi and made an appointment with them. They checked it out, put water on the belt but said they could not make it happen. Another service rep said he would take a look at it and put on a new belt and tensioner and they did. The belt always squeals when you first start up in the morning. It still does that and i have no doubt the power steering will lock up when it rains. First incident date was sometime in march and to date. This is a very dangerous problem.

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2Complaint Number: 10234391Incident Date: June 8, 2008Date Added to File: July 15, 2008
Description of the Complaint:
The contact owns a 2008 chevrolet impala. While driving 50 mph, the contact crashed into another vehicle. The driver and passenger side frontal air bags failed to deploy. The driver and passenger sustained injuries to the back, wrist, and neck. Missouri state police filed report number 06030800534. The failure and current mileages were 1,951.

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3Complaint Number: 10227965Incident Date: May 15, 2008Date Added to File: May 15, 2008
Description of the Complaint:
Dear sir or madam, this past week we completed a purchase of a 2008 chevrolet impala form a local dealer in arnold, missouri. It is a model lt-1. After we got home i started to read the owners manual and examine the car. I eventually noticed that the trunk lid had no key hole. I checked an abbreviated manual we were given. It said i was to pull the rear seat back down to gain access to the trunk in case of emergency. They do not pull down in any way shape or form. I asked if i had come up with a dead battery and a child had crawled into the trunk that i was unloading and closed the trunk. How would i get the child out. No power, no key lock, no other access, unable to get to the battery to jump start the car. How do i save this child? the dealer called the manufacturer and the answer i got was i had opened a "can of worms". So what do i do?

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4Complaint Number: 10224308Incident Date: January 6, 2008Date Added to File: April 12, 2008
Description of the Complaint:
Vehicle purchased new and never damaged. While driving the vehicle for about 15 minutes, a "service air bag" message displayed on the driver information center and the chime sounded (999 miles on the odometer). The vehicle owner's manual stated that the vehicle should be taken to a dealer immediately if the message was displayed. Inspection by the selling dealer service department determined the instrument panel cluster had to be reprogrammed and the wiring for an airbag sensor (terminal "c") had to be repaired.

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5Complaint Number: 10220727Incident Date: March 3, 2008Date Added to File: March 10, 2008
Description of the Complaint:
I was involved in an accident i have a 2008 chevy. Impala. My cruise was set at 52 mph and i applied my brake to release cruise and i applied my brake again i should of been going at least 25 mph. I had to slam my brake and try to avoid hitting a vehicle with no lights on and i hit them. I couldn't turn my wheels or stop and the cop said i sled 80 ft that is at least 8 of my car lengths im confused i was not going over 52 then applied brakes i was told it could be my cruise control got stuck and or sped up to because i had my brake on when i had to push them hard i need help with this i trying to get this investigated . Yeah im at fought i rear ended a van but i was not traveling at that speed please help.

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6Complaint Number: 10219947Incident Date: January 22, 2008Date Added to File: March 3, 2008
Description of the Complaint:
The contact owns a 2008 chevrolet impala. The contact stated that whenever his 100 lbs wife is seated in the front passenger seat, the air bag light does not remain illuminated. The light illuminates when she is seated in the driver's seat instead. The vehicle was taken to the dealer and they stated that nothing could be done. The current mileage was 6,900 and the failure mileage was unknown.

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7Complaint Number: 10208829Incident Date: October 12, 2007Date Added to File: November 13, 2007
Description of the Complaint:
The contact owns a 2008 chevrolet impala. The contact stated that it is mandatory to have chains on the vehicle tires in oregon. He stated that the inside front end of the tire does not have enough clearance between the tire and strut for a chain. The manufacturer advised him to park the vehicle when it snows. The current and failure mileages were 580. Updated 01-10-08. The consumer stated the gm representative would not allow him to change the tires or the wheel size to accommodate the chains. The consumer stated have to go over mountain passes covered with snow in the winter. Updated 12/31/07

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8Complaint Number: 10200761Incident Date: July 3, 2007Date Added to File: August 25, 2007
Description of the Complaint:
When driving 2008 chevrolet 4 door lost control at a turning of highway. No speeding and no ticket. This car a safety issue with steering and the brakes.

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