| 1 | Complaint Number: 10237138 | Incident Date: January 1, 1901 | Date Added to File: August 1, 2008 |
Description of the Complaint:
2008 acura tl with exterior damage over the door. Consumer states the exterior frame over the doors was unusually susceptible to damage. That section of the exterior showed dents or impressions. He states his previous acura tl showed this same problem.Details |
| 2 | Complaint Number: 10234278 | Incident Date: June 28, 2008 | Date Added to File: July 14, 2008 |
Description of the Complaint:
My car is a 2008 acura tl with 2000 miles. It had a "major engine failure" to quote the acura dealer. A piston rod broke and destroyed the engine along with the oil pan. I was told this is extremely rare if ever that it has happened. I was also told this information was passed along to the highest levels of the acura corporation. When the engine died i was on a busy road and had to be pushed into a parking lot. The car had to be towed 120 miles away since i do not live close to a dealer. I had to have someone drive me to the dealership to pick up a loaner car. I asked for a new car, instead i was told that i was only entitled to an engine replacement. This seems out of line considering the extreme damage the car suffered. If i were acura, i would be concerned that this is either metal fatigue or human error in assembly. Either, would certainly call into question other cars that were produced on that assembly line.Details |
